Customer Experience, Engagement, & Wellness

Customer Experience, Engagement, & Wellness

TruAgents is the modern platform for outbound communications that are personal, compliant, and operate at scale across every channel. Unlike legacy platforms that use static templates, TruAgents is an agentic AI system that generates every communication in real-time – unique, contextually relevant messages tailored to each recipient’s history, preferences, and behavior.

Intelligent agents handle enrollments, policy renewals, claims communications, and cross-sell campaigns that improve customer engagement and drive policy growth, while lowering costs. Purpose-built for regulated industries, companies trust TruAgents for compliant, high-volume communications and measurable outcomes. 

TeamShield by Go Culture™ is an AI-driven workforce risk prevention and analytics platform that gives insurers and insured organizations early visibility into people-driven risk that often escalates into EPL claims, high-severity losses, and nuclear verdicts.

By capturing and analyzing leading indicators inside the workforce—well before complaints, claims, or litigation— TeamShield by Go Culture™ helps carriers and their customers move risk management upstream. The platform transforms employee sentiment, communication patterns, and operational friction into actionable intelligence, enabling proactive intervention, documented good-faith efforts, and measurable loss-ratio improvement.

TeamShield by Go Culture™ is designed to operate as a prevention layer, not a claims or HR replacement—supporting underwriting differentiation, risk mitigation strategies, and stronger insured relationships.

Homethrive provides insurers with a scalable platform to support policyholders and their families through real-life caregiving moments. Our digital platform and expert Care Guides help members navigate aging, chronic conditions, insurance benefits, and long-term care decisions. By guiding families to better care choices earlier, Homethrive helps insurers reduce preventable claims events, delay higher-cost care settings, and strengthen policyholder engagement. The platform integrates seamlessly with insurance products, enabling carriers to deliver meaningful caregiving support at scale while enhancing the value of their policies.

AI-powered life insurance illustration analysis for advisors, firms, and fiduciaries. Upload an in-force or new business illustration — receive a structured policy review with Health Score, funding analysis, rider evaluation, and client-ready reporting in minutes.

Five purpose-built modules: PolicyCheckup (client engagement), PolicyReview (single-policy diagnostic), PolicyMatch (goal alignment), PolicyCompare (side-by-side comparison support), and TOLIReview (fiduciary review for trust-owned life insurance).

Built by Robert Chwalk, CFP®, CLU®, ChFC®, a 30-year financial services veteran with experience at UBS, Merrill Lynch, and Fidelity Investments. Built on SOC 2 Type II-attested infrastructure. Zero-Knowledge PII architecture.

Leopard is the AI-powered system built to modernize in‑force life and annuity management. Forget portal hopping, manual policy reviews, or clunky legacy systems.

Leopard gathers messy policy data from across carriers, uses proprietary AI to surface conversion, replacement, and up‑sell opportunities, and outfits agencies, financial institutions, advisors, and carriers with instant quotes and polished sales materials. It’s the hidden layer that connects the dots and turns overlooked books of business into consistent growth engines—all while freeing your team to focus on sales.

Sureify’s LifetimeENGAGE is a powerful platform that bridges the gap between carriers, agents, and customers in the life insurance industry.

Other Services

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