ITX FireLight Support
InsureTech Express is proud to introduce ITX FireLight Support, a specialized service designed for carriers, distributors, and firms using Hexure’s FireLight platform.
What makes this service unique is our team of experts—some of whom were part of the original FireLight development and support team through 2025. Now part of InsureTech Express, they bring unmatched experience and insight into every support engagement.
We apply the same proven methodology that powers our ITX Software Development Services: low cost, high quality, and rapid results. With rates starting at just $60 per hour per resource, ITX FireLight Support delivers world-class expertise without the high overhead.
Whether you need custom configuration, integration, troubleshooting, ongoing maintenance, or enhancements, our team ensures your FireLight platform continues to perform at its best.
Why Choose ITX FireLight Support?
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Direct access to experienced FireLight specialists
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Affordable support at $60/hour
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Backed by InsureTech Express’ software development standards
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Flexible engagement to fit your project or ongoing needs
IE FireLight Support gives you the confidence of working with the team that knows FireLight best—without breaking your budget.
Services
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Admin configuration (form/wizard designing, tagging, ruleset creation state approval, sales agreement, form triggering etc.)
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Firelight wizard development
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Integration with Envestnet and LUMA
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User and Role code setup
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Deployment from dev to staging to production
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SSO Implementation for login into Firelight
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Distributor to Carrier data mapping
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Manage end to end Firelight implementation projects
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End to End Implementation of Firelight to carrier and distributor
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Production Support
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Firelight Integration with other platform
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Firelight forms development
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Illustration wizard development in Firelight Platform
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Review Queues Setup
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Salesforce and Redtail CRM to forms/wizard Data Mapping
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Salesforce to firelight SSO Integration
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Email Templates setup
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Firelight training to client team (Configure Analyst and Agents)
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Manage Insurance product deployment from carrier to distributor Instance
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Debug and fix Firelight issues
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DTCC Mapping
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