Policy Administration Systems

Policy Administration Systems

There are many vendors that offer Policy Administration Systems for Life Insurance and Annuities. Carrier policy administration supports many key functions, such as new business processing, quoting, billing, and insurance product actuarial functionality. Many Insurance Policy Administration Systems support claims, commissions and agent licensing. There are several more key features to these robust policy platforms. Many of these functions can be purchased as separate modules, or even separate systems from various vendors and then integrated accordingly. 

Carriers who have been around a long time have invested millions of dollars in heavily customized insurance policy admin systems that are old technology and classified with the taboo word “Legacy Systems”. Newer platforms, on the other hand,  have more agility and component-based architecture so that you get speedy to-market products and prevents you being caught in an entangled web that paints you in a technological corner that would take millions of dollars and years to move forward into a modern platform. The good news is that many of these vendors can also augment pieces of older Policy Admin platforms. Strategically, making an investment in a Policy Administration platform is a big decision and a very large project investment. Please note that for those carriers that are looking to outsource their Policy Administration we are providing information and resources here at InsurTech Express as part of our “Solutions Roadmap”.  – Ken Leibow

IBM Insurance Intelligent Operations (IIO) – AI-Powered L&A TPA / BPO Platform

IBM Insurance Intelligent Operations (IIO) is a full-stack, AI-powered transformation platform that replaces manual, fragmented insurance operations with intelligent, autonomous workflows. Purpose-built for Life & Annuity carriers, IIO combines generative AI, advanced analytics, and industrialized operations to deliver step-change performance, cutting operating costs by up to 40% within 12 months, increasing straight-through processing to 60–80%, and reducing cycle times by 50%+.  For carriers under pressure to modernize, scale, or optimize capital, IBM IIO delivers measurable outcomes, fast, at scale, and with accountability.

Bestow’s Administration Portal provides powerful servicing tools and TPA solutions, simplifying both pre- and post-issue servicing for administrators and customers alike.

Equisoft/manage is a fully integrated SaaS policy administration system for life, group, and annuities, featuring flexible modules that promote self-sufficiency. It offers a robust and comprehensive solution designed to streamline insurance operations and enhance customer experience, with a modular, event-driven architecture that supports the entire insurance lifecycle, from quote to claim.

LDS™

new business and underwriting solution

LDS™ is a comprehensive digital new business and underwriting platform with a flexible eApp and full automated underwriting and workflow capabilities. You can automate your entire new business and underwriting process from receipt of app through to policy issue.

IPIPELINE

iPipeline PAS+®

PAS+® allows you to take new products to market quickly, while increasing agent and policyholder satisfaction with exceptional self-service capability. This customer-centric solution services your existing customers 60% faster, improves productivity in your admin operations by 40%, and reduces customer service request times from days to mere minutes.

Posit enhances policy administration systems by embedding accurate, reproducible analytics into day-to-day operations. Posit Connect integrates with PAS environments by hosting model APIs, operational dashboards, and reporting tools covering policy changes, billing, benefits, and claims. Posit Package Manager ensures PAS-related models operate on stable, audit-ready package versions essential for regulatory and actuarial accuracy. Posit Workbench supports the development of rating engines, policy automation logic, valuation tools, and operational models within a secure, governed platform.

Based upon the extensive Samplemed medical underwriting experience, we believe samplemed360 is the only life and health underwriting platform you need. In addition to including all Samplemed solutions for risk analysis and controlling case flow elegantly and autonomously, the platform reveals deeper underwriting insights, because it was designed with a data-focused philosophy.

So, if you want to organize your flows, optimize cost in underwriting, or unleash your own data, be sure to use s360. The future of underwriting arrived.

Zahara, Zinnia’s flagship policy administration platform, is a modern, cloud-native (often utilizing distributed ledger technology) system of record designed to revolutionize the management of life and annuity products. It provides comprehensive, real-time lifecycle management from product configuration and new business to claims and servicing, all within a highly configurable and automated environment. By offering a single source of truth for policy data, Zahara aims to significantly accelerate product launches, enhance operational efficiencies, improve data transparency, and foster greater customer and channel loyalty, enabling insurers to quickly adapt to market demands and reduce legacy system complexities.

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