Mastering Intelligent Delivery Orchestration: The Key to Timely and Impactful Communications
By Crystal Mullins, OSG - August 4 2025
As a Solution Architect at OSG, I spend a lot of time helping organizations in highly regulated industries refine ..
Change Management in Insurance is Broken – Here is How We Fix It
By Bobbie Shrivastav - August 1 2025
Inspired by my fireside chat with Mercedes Concepcion-Gray, MBA
Every carrier says they want “transformation”. Ever..
Beyond the Ring
By Employee Pooling - July 31 2025
How Employee Pooling’s Call Center Services Keep Insurance Moving
For BGAs and carriers in the life insuran..
Bridging the Gap: How iPipeline is Using AI and Automation to Transform Life Insurance
By Ken Leibow - July 30 2025
The life insurance industry is at a critical juncture. With nearly half of Americans lacking coverage and significant ga..
Reimagining Life And Annuity: From Quoting To Next-Gen eApps
By Ken Leibow - July 30 2025
Life and annuity carriers are in the midst of a transformation, reimagining the digital experience from the very first i..
From Complexity To Clarity: Digital Solutions That Make Annuity Sales Easier For Independent Agents
By Ken Leibow - July 28 2025
In the financial institutional space, multi-carrier Annuity Order Entry (AOE) platforms are commonly utilized by wire-ho..