Tag: dacadoo

HSBC LIFE AND DACADOO FORGE GLOBAL PARTNERSHIP TO ENHANCE HOLISTIC HEALTH AND WELLBEING OFFERING TO CUSTOMERS

dacadoo hsbc

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5 May 2021

(Hong Kong/London, 5 May 2021) – and dacadoo announce a global partnership to help customers improve and maintain their physical, mental and financial wellbeing.

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HSBC Life, the Group’s insurance business, will integrate dacadoo’s Digital Health Engagement Platform into its recently launched health and wellbeing platforms, available to both corporate and retail customers.

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HSBC Life’s Well+ and Benefits+ platforms, which motivate people to shift towards and maintain a healthy and financially-fit lifestyle, are currently available in Hong Kong, with customised versions launching in mainland China, powering the Pinnacle Personal Wealth Planner platform, Singapore, and other markets over time.

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Post integration with dacadoo, HSBC Life’s Well+ and Benefits+ customers will gain access to personalised insights about their overall health and wellbeing, and receive incentives and rewards for healthy behaviours across lifestyle, body, mind and finances. A “health score” – a number indicating overall health – which changes in real-time depending on the user’s lifestyle factors such as health, nutrition, activity and sleep, will also be accessible to customers using the platform, with Well+ integrated within HSBC’s core mobile banking app.

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To engage customers on their journey to health and wellbeing, dacadoo’s technology draws on a broad selection of motivational and scientific principles, ranging from artificial intelligence and gamification, to automated coaching and behavioural science. Bryce Johns, Global CEO, HSBC Life and Insurance Partnerships, commented: “HSBC Life is focused on providing customers with the right products, services, and rewards to boost their holistic wellbeing. Helping our customers make the shift to healthier lifestyles is a key strategic priority for us. Our partnership with dacadoo, and our uniquely integrated approach to health and wealth, will enable our customers to take even greater control of their physical, mental and financial wellbeing.”

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Peter Ohnemus, President and CEO of dacadoo, added: “We’re delighted to partner with HSBC Life as we believe in giving everybody better opportunities to access their full health potential through dacadoo’s Digital Health Engagement Platform. We look forward to developing our partnership further and bringing value-added digital health services to HSBC Life’s customers.”

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NOTES TO EDITORS

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1. HSBC Life’s Digital Health Engagement Platform, Well+, allows customers in Hong Kong to enrol and earn rewards, such as Apple Watch Series 6, Apple Watch SE and cash rebates, including RewardCash after they have purchased eligible plans. More at www.hsbc.com.hk/insurance/ and www.hsbc.com.hk/rewards

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2. HSBC Life’s Benefits+ is a leading digital employee benefits solution launched to commercial clients in Hong Kong in February 2021. The solution is the first-of-its kind dedicated health and wellness proposition for Hong Kong employers with flexible group medical and life coverage and an immersive one-stop digital platform for employees.

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3. HSBC Life is the insurance business of the HSBC Group. We manufacture life and health insurance products in Hong Kong, mainland China, Singapore, India*, France, UK, Malta, Mexico and Argentina. HSBC Life offers a range of insurance products to meet the protection, education, retirement, wealth growth and legacy planning needs of our customers. Our services and products are available through HSBC banking channels, selected third-parties, including financial advisers and aggregators. *Through our joint venture, Canara HSBC OBC Life Insurance

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4. HSBC Holdings plc, the parent company of HSBC, is headquartered in London. HSBC serves customers worldwide from offices in 64 countries and territories in its geographical regions: Europe, Asia, North America, Latin America, and Middle East and North Africa. With assets of $2,959bn at 31 March 2021, HSBC is one of the world’s largest banking and financial services organisations.

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Press Contacts:

• dacadoo: Manuel Heuer, +41 44 251 23 23, manuel.heuer@dacadoo.com

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About dacadoo

dacadoo, named a 2021 “Cool Vendor in Insurance” by Gartner, licenses its Digital Health Engagement Platform, including its Health Score and Risk Engine to Life & Health insurance operators (B2B), supplying Insurtech and health-tech solutions to over 35 of the top 100 Life & Health insurance operators globally. Available in over 16 languages, dacadoo’s technology is provided as a fully branded, white label solution or it can be integrated into customers’ products through its API. Through its ‘Connect, Score, Engage’ offering, dacadoo supports Life & Health operators to motivate their clients to lead healthier lifestyles through its SaaS-based Digital Health Engagement Platform. dacadoo also provides its Risk Engine, which calculates relative risk on mortality and morbidity in real-time. dacadoo has over 120 employees across locations in Europe, North America and Asia-Pacific and over 100 filed patents around their digital Life & Health solutions.

dacadoo Named A Cool Vendor in 2021 Gartner ‘Cool Vendors In Insurance’

dacadoo & gartner

 

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ZURICH, SWITZERLAND – 27 April 2021: dacadoo, a leading provider of Insurtech and Healthtech solutions, today announced it has been named as one of four Cool Vendors in Insurance 2021* by Gartner. This recently published report highlights that “Different stances to customer experience (CX) will be needed to respond to emerging consumer demands, including more digital channel capabilities and new products and services. Many of the Cool Vendors in this report are focusing on radically transforming CX to meet these shifts.” *

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The Gartner ‘Cool Vendor in Insurance’ research report “does not constitute an exhaustive list of vendors in any given technology area, but rather is designed to highlight interesting, new and innovative vendors, products and services”. The report also provides recommendations for Life and P&C insurance CIOs to take their financial services digital business strategy and innovation forward including the following:

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• “Create a product and technology portfolio that incorporates Cool Vendors by appraising their ability to deliver innovation across different scenarios to expedite delivery with shorter-term payback cycles.

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• Target business innovation projects and proof of concept (POC) efforts by measuring how Cool Vendors have combined emerging technologies and trends to maximize value against existing KPIs.

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• Accelerate CX transformation by leveraging Cool Vendor solutions to improve customer intelligence and enable dynamic and more-proactive engagement.” *

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“We consider our inclusion in the Cool Vendors in Insurance 2021 by Gartner, a strong confirmation of our mission to enable insurers to unlock the power of digital health engagement and health risk quantification to improve their business performance,” said Peter Ohnemus, President and CEO of dacadoo. “AI and reward-driven client solutions are driving further this mayor CX transformation of digital life and health. We believe that the global insurance industry is now ripe for getting into the growing ‘real-time movement’ that we have seen in other industries such as entertainment, travel, retail, etc. It is mission-critical that insurance companies become customer centric and able to build a long-term relationship with their clients. At dacadoo we call this the ‘REF factor’ (providing solutions that are Relevant, Easy and Fun to use) which is a new way of creating and benchmarking client engagement.”

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From our view, the information provided in this Gartner report is of value to all insurance executives who are seeking new ways to transform their business models and jump into the future of digitization and customer engagement.

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* Gartner, ‘Cool Vendors in Insurance’, Sham Gill, Richard Natale, Laurie Shotton, Kimberly Harris-Ferrante, Rajesh Narayan, James Ingham, 15 April 2021.

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Gartner Disclaimer:

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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About dacadoo

dacadoo licenses its Digital Health Engagement Platform, including its Health Score, to Life & Health insurance operators (B2B), supplying Insurtech and health-tech solutions to over 35 of the top 100 Life & Health insurance operators globally. Available in over 16 languages, dacadoo’s technology is provided as a fully branded, white label solution or it can be integrated into customers’ products through its API. Through its ‘Connect, Score, Engage’ offering, dacadoo supports Life & Health operators to motivate their clients to lead healthier lifestyles through its SaaS-based Digital Health Engagement Platform. dacadoo also provides its Risk Engine, which calculates relative risk on mortality and morbidity in real-time. dacadoo has over 120 employees across locations in Europe, North America and Asia-Pacific and over 100 filed patents around their digital Life & Health solutions.

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For more information, please visit www.dacadoo.com

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Per Gartner research process, we do not provide courtesy copies for Cool Vendor reports. If you are a client, you can access the document using this link: https://www.gartner.com/document/4000591.

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If you are not a client, Cool Vendor reports can be purchased on https://www.gartner.com/en/documents/4000591-cool-vendors-in-insurance. We would also invite you to complete this form to learn more about becoming a client https://www.gartner.com/en/become-a-client.

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dacadoo Media Contact:

Manuel Heuer

manuel.heuer@dacadoo.com

+41 44 251 23 23