Customer Experience, Engagement, & Wellness

Customer Experience, Engagement, & Wellness

TeamShield by Go Cultureā„¢ is an AI-driven workforce risk prevention and analytics platform that gives insurers and insured organizations early visibility into people-driven risk that often escalates into EPL claims, high-severity losses, and nuclear verdicts.

By capturing and analyzing leading indicators inside the workforce—well before complaints, claims, or litigation— TeamShield by Go Cultureā„¢ helps carriers and their customers move risk management upstream. The platform transforms employee sentiment, communication patterns, and operational friction into actionable intelligence, enabling proactive intervention, documented good-faith efforts, and measurable loss-ratio improvement.

TeamShield by Go Cultureā„¢ is designed to operate as a prevention layer, not a claims or HR replacement—supporting underwriting differentiation, risk mitigation strategies, and stronger insured relationships.

Leopard is the AI-powered system built to modernize in‑force life and annuity management. Forget portal hopping, manual policy reviews, or clunky legacy systems.

Leopard gathers messy policy data from across carriers, uses proprietary AI to surface conversion, replacement, and up‑sell opportunities, and outfits agencies, financial institutions, advisors, and carriers with instant quotes and polished sales materials. It’s the hidden layer that connects the dots and turns overlooked books of business into consistent growth engines—all while freeing your team to focus on sales.

OSG (Output Services Group, Inc.) is a leading provider of Customer Communications Management (CCM) solutions with over 50 years of experience. As a specialist in sending regulated communications across multiple channels, OSG focuses on improving the customer experience in those touchpoints and helping achieve the goals of its clients.

Sureify’s LifetimeENGAGEĀ is a powerful platform that bridges the gap between carriers, agents, and customers in the life insurance industry.

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dacadoo specializes in driving the digital transformation in healthcare by combining mobile technology, social networking, gamification, artificial intelligence (AI), and big data analysis to support users in improving their health and well-being

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ReMark’s Good Life is a health and wellness solution that aims to enhance well-being and engagement for both policyholders and insurers.

Since 2006, Medix has been changing the course of health for millions of customers by delivering impactful medical responses that are borderless, personalized, and data-driven. We embolden insurers, employers, financial groups, retailers, distributors, and governmental institutions to transcend conventional models and methods, moving beyond transactional care to better health, human, and financial outcomes. Medix responses are tailored by world-leading medical teams and proprietary AI and data analytics: combining the best digital tools with real human presence.

Other Services

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