Why Every Document Is Now a Touchpoint
By - November 17 2025
Rethinking IXM in the age of digital expectations
When I think about how far customer communications have evolved..
OSG Launches JourneyConnect Orion® at Elevate— A New Era of AI-Powered Customer Communications
By - July 3 2025
OSG is proud to announce the official release of JourneyConnect Orion, its groundbreaking AI-powered communication frame..
Unlock the Path to Successful Paperless Adoption: Why Offering Choice and Value is Essential
By - June 16 2025
Transitioning to a paperless environment is not as simple as offering a digital option—successful adoption requires a ..
The Essential Components of a Modern CCM Tech Stack and Why the Right Service Provider Matters
By - April 2 2025
Customer Communication Management (CCM) has evolved from simple document generation to a dynamic ecosystem that powers p..
Shaping the Future of CCM-CXM: OSG’s Vision and Leadership
By - March 7 2025
At OSG, we’ve always believed that when it comes to regulated communications, being exceptional isn’t just about del..