Rethinking BPM: The 5-Pillar Approach
For decades, BPM has been a promise that rarely delivers.
Why? Because most BPM platforms only solve pieces of the puzzle:
- Workflow tools that can’t handle documents
- Task managers that don’t understand workload
- Schedulers disconnected from business logic
- Queue systems that can’t track complex jobs
- AI bolted on as an afterthought
Result: Fragmented systems. Lost items. Constant “Where is that job?” chaos.
So we asked: What if BPM was designed holistically from day one?
🔄 Introducing Solvrays: The 5-Pillar Holistic BPM Platform
Not another point solution — a complete operational nervous system for your business.
1️⃣ ORCHESTRATION — PulseGene
“How work flows through your organization”
Most BPM tools give you flowcharts. PulseGene gives you a living orchestration engine.
- Visual workflow builder
- 20+ native node types
- Inline document generation & processing
- API-first architecture
- Nested workflows
- Real-time execution & debugging
Your workflows aren’t diagrams — they’re adaptive business logic.
2️⃣ QUEUE & TASK MANAGEMENT — RepoGene 🆕
“How complex jobs get tracked from start to finish”
If you’ve ever lost track of a batch job, this is for you.
Queue Management
- Create queues from any dataset
- Batch sizes 1–100
- Automatic retries (0–10 attempts)
- Real-time stats: pending, completed, failed
Task Lifecycle
- Claim next available task
- Update status: success, failure, retry
- Track percentage progress
- Prioritize critical tasks
The difference: No more black-box batch jobs. Every item tracked, every failure visible, every retry automatic.
3️⃣ INTELLIGENT TRIAGE — RouteGene
“How work finds the right person”
Most BPM systems dump tasks into queues and hope for the best.
RouteGene changes that:
- AI-powered assignment
- Workload balancing
- Auto-classification & prioritization
- Kanban visualization
- Context-rich handoffs
Work doesn’t just get assigned — it gets matched.
4️⃣ INTEGRATION & SCHEDULING — ClouGene
“How work enters and exits your systems”
BPM breaks when it can’t connect to reality. ClouGene is the bridge:
- IMAP email processing
- SFTP-based data movement
- Network folder watching
- API/webhook automation
- Cron scheduling (every 5 seconds → monthly)
Your BPM doesn’t wait — it listens.
5️⃣ INTELLIGENCE — AI Throughout
“How work gets smarter over time”
AI isn’t a module. It’s part of the operating system.
- AI workflow suggestions
- Smart task assignment
- Document understanding
- Natural language queries
- Semantic search across all work
Your BPM learns. It adapts. It improves.
🔗 The Holistic Difference: A Real Example
Scenario: Process 5,000 policy renewals
❌ Traditional BPM (Fragmented)
- Export to spreadsheet
- Manually split into batches
- Email batches to team
- Track progress in another spreadsheet
- Chase failures through Slack
- Retry manually ⏱️ Days ❓ Visibility: None ⚠️ Failures: Lost
✅ Solvrays Holistic BPM
- ClouGene detects renewal file on SFTP
- PulseGene validates & enriches data
- RepoGene auto-creates queue:
- PulseGene workers claim + process tasks
- RepoGene dashboard shows real-time stats:
- RouteGene assigns failed items to best-fit specialist
⏱️ Hours 📊 Visibility: Complete ⚠️ Failures: Zero lost
🔄 RepoGene + PulseGene = The Power Combo
📥 Data arrives → 🔷 PulseGene validates & enriches → 🔷 RepoGene creates queue → 🔄 PulseGene workers process tasks → 📊 RepoGene dashboard updates live → 🔷 RouteGene assigns exceptions
Nothing gets lost. Everything is traceable.
🎯 Who This Is For
Industries
- Insurance (renewals, underwriting queues)
- Financial services
- Healthcare
- Legal
- Any high-volume, batch-driven operation
Pain Points We Eliminate
- “Where is that batch?”
- “We lost 47 items somewhere.”
- “The overnight job failed and no one knew.”
- “We’re tracking everything in spreadsheets.”
- “I can’t see who’s overloaded.”
💡 The Bottom Line
Fragmented BPM = Tools that create new problems. Holistic BPM = One platform where nothing gets lost.
Every job. Every task. Every failure. Every retry. Tracked. Visible. Recoverable. Auditable.
That’s what we built.
🔗 Ready to see holistic BPM in action? Book a demo at https://solvrays.com/#contact
#BPM #BusinessProcessManagement #QueueManagement #BatchProcessing #WorkflowAutomation #DigitalTransformation #AI #InsurTech #FinTech #OperationalExcellence
Bobbie Shrivastav ☀️ Suroj Maharjan, MBA, PMP, CSM, CPO Goran Mirkov Sasa Mirkov Natasha Nauth