OSG JourneyConnect™

OSG JourneyConnect™
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OSG JourneyConnect™

Policyholders are increasingly demanding more personalized and seamless communication experiences.

The OSG JourneyConnect™ suite provides services and solutions to help enhance the policyholder experience, by providing digitally native communications, with policy-related communications that are easy to consume, claims messaging that keeps customers informed and payment solutions that make it easy to make a payment directly from their communications.
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About OSG

Best-in-class Customer Communications Suite

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Multichannel Communications

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Predefined Journeys 

Plug and play communication journeys

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Reporting and Insights

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Data-Driven Content to hyper-personalize communications

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Delivery Orchestration

Using workflows and
triggers to respond to clients action / inaction

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Self-Service

Empowering clients to manage
simple changes to communications

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Payments

Simplifying the payment process

Benefits:

  • Shorter time to market
  • Increased print and digital adoption
  • Lower postage costs
  • Greater customer experience and satisfaction
  • Reduced DSO, revenue cycle management, and cost to service and collect

Target Market

Insurance:

 

1. Life

2. Annuity

3. Workplace Benefits: Supplemental Health, Voluntary Benefits & Absence/Disability

4. Long Term Care

5. Health: Payers, Providers, Medicare/Medicaid & Pharmacy Benefits

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