ITX Firelight Support

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ITX Firelight Support

ITX FireLight Support

InsurTech Express is proud to introduce ITX FireLight Support, a specialized service designed for carriers, distributors, and firms using Hexure’s FireLight platform.

What makes this service unique is our team of experts—some of whom were part of the original FireLight development and support team through 2025. Now part of InsurTech Express, they bring unmatched experience and insight into every support engagement.

We apply the same proven methodology that powers our ITX Software Development Services: low cost, high quality, and rapid results. With a flat rate of $60 per hour per resource, ITX FireLight Support delivers world-class expertise without the high overhead.

Whether you need custom configuration, integration, troubleshooting, ongoing maintenance, or enhancements, our team ensures your FireLight platform continues to perform at its best.

Why Choose ITX FireLight Support?

Direct access to experienced FireLight specialists

Affordable support at $60/hour

Backed by InsureTech Express’ software development standards

Flexible engagement to fit your project or ongoing needs

ITX FireLight Support gives you the confidence of working with the team that knows FireLight best—without breaking your budget.

Services

● Admin configuration (form/wizard designing, tagging, ruleset creation state approval, & sales agreement)

● Firelight forms development

● Firelight wizard development

● Illustration wizard development in Firelight Platform

● Integration with Envestnet and LUMA

● Review Queues Setup

● User and Role code setup

● Salesforce and Redtail CRM to forms/wizard Data Mapping

● Deployment from dev to staging to production

● Salesforce to firelight SSO Integration

● SSO Implementation for login into Firelight

● Email Templates setup

● Distributor to Carrier data mapping

● Firelight training to client team (Configure Analyst and Agents)

● Manage end to end Firelight implementation projects

● Manage Insurance product deployment from carrier to distributor Instance

● End to End Implementation of Firelight to carrier and distributor

● Debug and fix Firelight issues

● Production Support

● DTCC Mapping

● Firelight Integration with other platform

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