The demands of today’s consumers are rapidly changing, insurance carriers are struggling to keep up. The challenge lies in adapting people, processes, and technology to meet new-age expectations and engage customers in real-time.
How can insurance carriers deliver effective customer engagement in a highly competitive, digital world?
Industry leaders sharing insights include:
– Ketty Trivedi (Chief Marketing Officer, Prudential)
– Christian Mitchell (Chief Customer Officer, Northwestern Mutual)
– Ann Bair (SVP – Marketing, Nationwide)
– Meredith Barnes-Cook (Head of Global Insurance, Ushur)
– Moderated by: Bryan Falchuk (Managing Partner, Insurance Evolution Partners)