Why the STP stalled: The hidden cost barrier in underwriting automation
Date: 2026-09-16
10am PT / 1pm ETLive, moderated
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Straight-through processing has been the promise of underwriting automation for a decade. So why do most carriers still route a majority of quotes to manual review?
The answer isn’t a data or systems problem. It’s a pricing problem. When every data pull costs money regardless of whether the quote converts, carriers are forced to ration the very information that would let them automate the decision, running full enrichment only on the small slice of applicants closest to binding and leaving the rest to stall.
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Speakers
Jeff Skelton
Former Insurance Data Executive
Roosevelt Mosley
Managing Principal, Pinnacle Actuarial Resources, Inc.
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What we’ll cover
Why the industry’s pricing model, not its technology, has capped straight-through processing.
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Four questions we’ll work through, live.
01. Why “more automation” and “more data” haven’t solved STP on their own
02. The real economics behind why carriers ration enrichment to only the applicants closest to binding
03. What a per-bind pricing model changes about what’s actually possible earlier in the funnel
04. What to ask your current data vendors before your next contract renewal
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Who should attend
Underwriting and product leaders evaluating STP, plus the analysts reporting back to them.
Underwriting and product leaders at mid-market and regional personal lines carriers evaluating straight-through processing initiatives.
Analysts and underwriting ops staff who’ll be reporting findings back to their teams.