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SCOR Live Sessions - On Insights to Empower Insurance Consumers

SCOR Live Sessions - On Insights to Empower Insurance Consumers

Date: 2022-10-11
Time: 17:00 CEST
Event by SCOR


The world is becoming more connected. Increased data availability is opening the door to dynamic solutions and products. One-time purchases are transforming into continuous customer-provider relationships.

…and with change comes opportunity. This paradigm shift allows the (re)insurance industry to embrace a new, more connected ecosystem. It lets us alleviate our customers’ pain points, improve their health, and foster continued engagement with them.

Ultimately, it lets us develop digital solutions which put our customers at the center of everything we do. But we also have a responsibility to understand what they are truly asking for – and to do this, we first need to listen.

As ReMark prepares to launch the 9th annual Global Consumer Study, we are taking the opportunity to reflect on the trends that are setting the stage for the future of the insurance industry. With insights from 12,728 consumers across 22 key markets, this year’s study has been expanded to include P&C trends, in addition to L&H trends, offering deeper insights than ever before.

Join us on October 11th as we explore how key trends identified across both Life and Health and Property and Casualty lines allow us to draw unexpected parallels between business lines, customer behavior and needs, and trends that reach beyond the industry. Together, (re)insurance experts will discuss key opportunities for growth and how these trends can ensure consumers remain at the heart of what we do – from developing products to crafting engagement programs and honing marketing approaches.

This moderated conversation brings together SCOR experts for a candid conversation on how the trends outlined in the Global Consumer Study point toward the future of the industry:

– Na Jia, CEO at ReMark
– Damien Bartlett, Head of Global Markets-UK/Ireland, South Africa, Canada & ANZ at SCOR
– Henri Douche, Product Development and Innovation CUO at SCOR
– Priya Raghunatha, Sr. Vice President, Digital Client Experience at Marsh

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