How Insurers Can Safeguard Their Claims Department From Digital Identity Fraud
Date: 2023-08-02
COVID-19 accelerated many carriers’ adoption of digital and mobile channels in the claims process. Digital channels usher in a host of benefits for carrier and customer alike—but they also lower the bar for fraudsters wielding stolen and synthetic identities.
As the use of digital channels grows, so does the challenge of verifying that a customer is who they say they are. Is that a genuine customer? Or a fraudster exploiting stolen or synthetic credentials? Those questions are especially salient during the claims process, when a carrier’s hard-earned premium dollars are paid out.
Join this one-hour webinar where a panel of insurance and technology experts will discuss findings from a new industry market research study and explore how you can create an optimal identity fraud management strategy. This complimentary webinar is sponsored by LexisNexis Risk Solutions.
Panelists include:
– Jennifer Kostyrna, principal product manager, LexisNexis Risk Solutions
– Souvik Kumar, director, claims market, LexisNexis Risk Solutions
– Matthew Smith, executive director, Coalition Against Insurance Fraud