I.M Pei stated, “Success is a collection of problems solved.”
We are hearing phrases like: “sandwich generation impact,” “product innovation,” “retirement impact,” “rising health care costs,” “technology transformation,” “legislation, and “regulation,” etc. Every American is impacted in some way by extended or long-term care needs.
Small and large towns, cities, and counties alike are looking to you for information and help. During Impact Week we will cover a broad range of topics that speak to current successes; emerging issues; leveraging technology; and customer communications across acquisition, onboarding, and service.
Where do we see it growing, stalling? Where do we see opportunities for success?