Stop “Adding Bots.” Start Redesigning Work.
By - March 11 2026
Most companies treat AI like a digital band-aid—sticking a chatbot on top of a broken process and hoping for the best...
Explore how Insurance leaders are scaling AI
By - March 10 2026
Still stuck piloting AI in insurance? While 62% of org..
The “Fluidless” Future: How AI Underwriting is Eliminating Medical Exams in 2026
By - March 3 2026
In the fast-evolving world of insurance, the traditional "wait-and-watch" approach is officially dead. As we move throug..
Call Centers Don’t Have an AI Problem. They Have an Orchestration Problem.
By - March 2 2026
Every contact center leader has seen the demo:
The voice assistant sounds natural.
Authentication is faster.
..
Defending Digital Lives: Strengthening The Connection Between Life Insurers and Policyholders with Cyber Protection
By - February 26 2026
Cyber risk has rapidly become a personal risk, touching consumers across every age group, income level, and stage of lif..
Equisoft’s AI-native life insurance platform earns “Luminary” status and XCelent Awards across multiple regions
By - February 24 2026
The Equisoft/manage Policy Administration System achieved Celent's highest "Luminary" recognition for excelling in both ..