“A One Stop Life, Health, and Annuity Resource.”
Reuters Events: Connected Claims USA 2025 brings together the US’ leading claims professionals for an essential industry gathering focused on navigating today’s most pressing challenges. Set for November 6-7, 2025, in Orlando, Florida, this landmark event will host 800+ claims executives from the top US carriers.
This year’s conference tackles critical industry issues head-on: litigation complexity, AI implementation, managing claims severity, talent recruitment and knowledge transfer, exceptional CX, claims’ reputation and more. Attendees will gain actionable insights through real-world case studies shared by C-suite and executive speakers who have pledged to deliver practical solutions rather than theoretical discussions.
The carefully crafted experience includes:
· 15+ hours of strategic networking opportunities, including offsite events, challenge clinics and speaker meet-ups
· Interactive learning formats: workshops, hackathons, roundtables, and focused discussion groups
· Expert perspectives from Chief Claims Officers, Technology Leaders, CX Teams, and Legal Professionals
Featured speakers include Keith Daly (CCO, Zurich NA), Jim DiVirgilio (CCO Americas & Head of US Claims, AXA XL), Calvin Strong (CCO, PEMCO), Barbara Brown (VP CCO, Grange), Pete Piotrowski (CCO, Hippo), Michelle Watson (EVP & Chief Legal Officer, Germania) and executives from Nationwide, The Hartford, American National, The Hanover, Sompo, Vault and American Family, among others.
Don’t miss the chance to connect with industry leaders and transform challenges into opportunities at Connected Claims USA 2025.